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Question: Why are certain units not compatible with City Navigator Europe NT 2011.30 or newer mapping?
Answer:
Starting with the 2011.30 version of City Navigator Europe NT, the map file size for all of Europe is now larger than 2GB in size. The following is a list of Garmin's older model unit's that support a SD Card larger than 4GB but are not able to use a Map file that is larger than 2GB.
* nuvi 300 Series
* nuvi 600 Series
* nuvi 5000
* StreetPilot c500 Series
* zumo 400 Series
* zumo 500 Series
These units will not be able to use the following products:
* Full Coverage City Navigator Europe pre-programmed card
* Full Coverage City Navigator Europe Download
* Full Coverage City Navigator Europe Map Update
* A map file larger than 2GB loaded from MapSource or MapInstall
The workaround is to install the Maps using a DVD or Map Update to the computer. Then using either MapSource or MapInstall to select and load maps to an SD Card that does not exceed a 2GB file size. Use the links below for instructions on installing maps using MapSource and MapInstall after installing the maps from a DVD. If you do not have a DVD or a Map Update of the City Navigator Europe maps please contact Product Support using the link at the bottom of the article.
MapSource:
https://buy.garmin.com/support/productS ... 0000000000MapInstall:
https://buy.garmin.com/support/productS ... 0000000000If running the Map Update please select a region other than the full coverage area to load to the unit and then use MapSource or MapInstall to load the remaining maps to a SD Card. For detailed instructions click the article link below to view the article titled "How do I load the remainder of the map update to my unit?".
https://buy.garmin.com/support/productS ... 0000000000If you continue to experience this issue please contact Product Support using the following link.
http://www.garmin.com/garmin/cms/site/u ... ortcontactLast modified on: 01/12/2011